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Factory-Trained INFINITI Service
INFINITI Service and Repair in Raleigh, NC
Twenty minutes west on US-64, with the service drive open at 7:30 a.m. Genuine INFINITI parts, factory-trained technicians, and an appointment you can book tonight.
INFINITI-trained technicians
INFINITI parts, not equivalents
Weekday early drop-off
From downtown Raleigh on US-64
Where Raleigh Drivers Take an INFINITI for Service
INFINITI service and repair for Raleigh, NC is handled at Hanna INFINITI of Apex, 1900 Laura Duncan Rd, about 15 miles and 20 minutes west of downtown on US-64. Call (919) 629-8760 or book online.
Buying a car is one afternoon. Servicing it is the next eight years, which is why the location that matters is not the one you bought from, it is the one you can reach on a Tuesday morning without rearranging your week.
For a Raleigh owner that trip runs the useful direction. Morning traffic in Wake County pushes into downtown and up Capital Boulevard. US-64 heading west at 7:15 a.m. is the quiet road, and a 7:30 drop-off has you back over the Beltline before eight. That is early enough for a start time at NC State, on Centennial Campus, in the government buildings around the Capitol, or at WakeMed, UNC Rex and Duke Raleigh.
The other thing worth saying plainly: you do not have to have bought the vehicle here. We service INFINITI vehicles regardless of where they came from, warranty work included.
Service Department Hours
Service hours differ from our sales hours. The showroom is open later on weekdays and on Saturday. Check the hours page for both.
INFINITI Maintenance and Repair for Raleigh Owners
Routine work and the harder diagnostic jobs, done by technicians who work on this one brand all day.
Scheduled Maintenance
Oil and filter, tire rotation, cabin and engine air filters, brake fluid, coolant, and the mileage-interval services in your INFINITI maintenance schedule.
Brakes and Tires
Pads, rotors, alignment and tire replacement. Raleigh drivers who spend the week in I-440 and Capital Boulevard traffic go through brakes faster than the mileage alone suggests.
Diagnostics
Warning lights, electrical faults and driveability complaints, read with INFINITI diagnostic equipment rather than a generic code reader that tells you a sensor is unhappy and stops there.
Warranty and Recall Work
Factory warranty repairs and open recall campaigns on your INFINITI, whether or not you bought the vehicle from us.
Batteries and Climate
Battery testing and replacement, plus air conditioning service. North Carolina summers find a weak compressor faster than any diagnostic tool will.
Genuine INFINITI Parts
Parts fitted here are genuine INFINITI parts. If you do your own work, you can order them through our parts department.
Why Raleigh Owners Use a Franchised INFINITI Department
An independent shop can change your oil. The gap shows up on the jobs where knowing this particular brand is the whole job.
One Brand, All Day
Our technicians are INFINITI-trained and work on INFINITI vehicles exclusively. A fault that takes a general shop three visits to chase is often a known pattern to someone who has seen it fifty times.
The Right Parts on the Shelf
Booking ahead lets us have genuine INFINITI parts ready when you arrive, instead of ordering them while your vehicle sits on a lift. This is the single biggest thing you control about how long a repair takes.
Your Service History in One Place
Records stay with the vehicle. When you eventually sell or trade it, a continuous franchised service history is worth real money to the next buyer, and it is worth having on a used INFINITI you are considering too.
Sales and Service on One Lot
If a repair turns into a bigger conversation, the showroom is fifty feet away. Raleigh drivers weighing a repair against a replacement can look at used inventory the same morning, without a second trip.
Driving to Service From Raleigh
The Route
US-64 West from Raleigh, past the Fairgrounds and through Cary, then exit at Laura Duncan Road. From North Raleigh or Brier Creek, I-540 to the Triangle Expressway southbound is usually quicker.
Early Drop-Off
The service drive opens at 7:30 a.m. Pull straight in. There is surface parking at the door if you are waiting rather than dropping.
Booking
Use the online service scheduler or call (919) 629-8760. Tell the advisor how the car is actually driven, not just the mileage.
Also Shopping?
Raleigh drivers looking at a new or used INFINITI can read our INFINITI dealership page for Raleigh, which covers the showroom side of the same address.
Hanna INFINITI of Apex Service Department
1900 Laura Duncan Rd, Apex, NC 27523
Service: (919) 629-8760
Monday to Friday, 7:30 a.m. to 6:00 p.m.
What Service Customers Say
Google reviews from Raleigh, Cary, Apex and across Wake County.
INFINITI Service Questions From Raleigh Owners
Where is the nearest INFINITI service department to Raleigh?
Hanna INFINITI of Apex, at 1900 Laura Duncan Rd in Apex, about 15 miles and 20 minutes west of downtown Raleigh on US-64. The service department line is (919) 629-8760 and appointments can be booked online.
What are your service department hours?
Monday through Friday, 7:30 a.m. to 6:00 p.m. The service department is closed Saturday and Sunday. Note these are different from our sales hours, which run later on weekdays and include Saturday.
Do I have to buy my INFINITI from you to have it serviced here?
No. We service INFINITI vehicles regardless of where they were purchased, including warranty work. Bring the vehicle and we will look after it.
Do you use genuine INFINITI parts?
Yes. Repairs are carried out by factory-trained INFINITI technicians using genuine INFINITI parts. Raleigh customers doing their own work can also order parts through our parts department.
Do you handle collision repair after an accident?
Our department handles mechanical service, maintenance, diagnostics and warranty work. If your INFINITI has been in a collision, call the service line at (919) 629-8760 and we will walk you through your options before you commit to anything.
Can I drop the car early and still get to work in downtown Raleigh?
Yes. The service drive opens at 7:30 a.m. A 7:30 drop-off in Apex has you back on US-64 East before eight, which is early enough for a start time near the Capitol, on the NC State campus, or at any of the Raleigh hospitals.
How often should I service an INFINITI driven mostly in Raleigh?
Follow the maintenance schedule in your owner's manual, but tell your advisor how you actually drive. A car that spends its week in stop-and-go traffic on I-440 and Capital Boulevard wears brakes differently from one running long stretches out to RDU. The interval in the book is the floor, not the whole answer.
How do I book a service appointment?
Use the online service scheduler, or call (919) 629-8760. Booking ahead matters more than most people expect, because it lets us have the right genuine INFINITI parts on hand rather than ordering them while your vehicle sits.
Book INFINITI Service From Raleigh
Twenty minutes west on US-64. The drive opens at 7:30 a.m., which is the whole point.
Hanna INFINITI of Apex, 1900 Laura Duncan Rd, Apex, NC 27523